Create your account.

1. General terms

These Terms & Conditions govern your access to and use of the Barclays platform, including the website, mobile application, and any related services. By creating an account or otherwise using the platform, you confirm that you have read, understood, and agreed to be bound by these terms.

2. Account usage

• You are responsible for maintaining the confidentiality of your account credentials.
• Your account is personal to you and may not be shared, transferred, or sold.
• You agree to provide accurate and current information when registering.
• You must notify us promptly if you believe your account has been accessed without authorisation.

3. User responsibilities

You agree to use the platform only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, the platform by any third party.

4. Security responsibilities

• Keep your password and device secure.
• Use a strong, unique password and change it if you suspect compromise.
• Review your account activity periodically and report anything unusual.

5. Investment-related disclaimers

Information presented on the platform is provided for general informational purposes. It does not constitute financial, investment, legal, or tax advice. The value of investments can go down as well as up, and past performance is not an indicator of future results.

6. Limitation of liability

To the fullest extent permitted by applicable law, Barclays shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of, or inability to use, the platform.

7. Changes to these terms

We may update these Terms & Conditions from time to time. Material changes will be reflected on this page with a revised update date.

1. Information we collect

• Account details such as your phone number and authentication credentials.
• Device and browser information, including approximate location derived from your IP address.
• Session information used to keep you signed in and protect your account.
• Support correspondence you send to us.

2. How information is used

• To create and maintain your account.
• To authenticate your identity and protect against unauthorised access.
• To provide, operate, and improve the platform.
• To communicate service-related notices and respond to support requests.

3. Data protection

We apply administrative, technical, and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, maintain security, and understand how the platform is used.

5. Third-party services

We may use trusted third-party providers for hosting, infrastructure, analytics, and communications. These providers process information only as necessary to deliver their services to us.

6. Data retention

We retain personal information for as long as your account remains active or as required to meet legal, regulatory, and operational requirements.

7. Your rights

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal obligations.

8. Contact

If you have questions about this Privacy Policy, please contact our support team.

Password protection

• Use a strong password that is unique to this account.
• Avoid reusing passwords across other services.
• Change your password if you believe it may have been exposed.

Suspicious activity

If you notice unexpected account activity, treat it as suspicious and report it to our support team as soon as possible.

Purpose of this section

This section provides general regulatory and compliance information relating to the Barclays platform. Specific disclosures may vary depending on your jurisdiction.

Jurisdiction

The availability of certain features may differ by country or region. It is your responsibility to ensure that your use of the platform complies with local laws.

Regulatory disclosures

Jurisdiction-specific regulatory details are provided through official documentation where required. Please contact support if you need information relevant to your location.

Risk disclosure

Investing involves risk. The value of investments may fall as well as rise, and you may get back less than you invested. Nothing on this platform should be interpreted as a guarantee of performance.

Complaints

If you are unhappy with any aspect of the service, please contact our support team first so that we can attempt to resolve the matter.